We Simplify your Queue

 

With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size.

Cloud Technology

Cityguard is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.

Customer Feedback

Cityguard collects the data from customers’ reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.

Web Booking

Customers can easily book their tickets for the services from the Cityguard web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!

Self Check in

The Cityguard system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.

Extensive Statistics and Analyses

Track the insights of customer’s habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.

QR Code

The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.

Virtual Queues

Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.

Tailored Queuing System

We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.

Manage Customer Experiences With Industry-leading Solutions

Finance

Education

Fast-food

Healthcare

Immigration

Public Sector

Retail

Helpdesk

35%Reduction in customer waiting times
30%Reduction in operational cost
15%Increase in self service transactions
23%Increase in customer satisfaction